Prescription Issues

Prototype · synthetic data

Updated Jul 30, 2026 at 19:40 UTC · 4 minutes ago

FromJun 30, 2026ToJul 30, 2026
Reported issues395Selected 30-day window
Visits with issues2.8%395 of 14,108 visits
Open provider tasks8Across all report dates
Stale provider tasks5Older than 3 hours

Reported prescription issues

Daily reports in the selected window

Issues395 total
24181260
Jun 30Jul 7Jul 14Jul 21Jul 30

Issues by category

Filtered-range totals

Pharmacy won’t fill126
Pharmacy hasn’t received Rx102
Wrong medication sent60
Medication does not work53
Other prescription issue40
Side effects14

Resolution speed

Median report → resolved time

CurrentPrevious
5.8 hPatient
4.3 hSupport
3.1 hIVR

Where issues were reported

Source mix in the selected window

395reports
Patient (web)48%
Support (CRM)31%
Patient (IVR)16%
AI receptionist5%

Open provider-task age

All currently open tasks, including reports outside the selected dates

Stale after
2Under cutoff
5Stale
1Past one day

The cutoff controls stale emphasis here and in the report table below.

Every reported issue, newest first

Issue context and open provider work in one operational list. Exact links open the corresponding provider or CRM task.